Cancellation and Exchange Policy
Cancellation Policy
- Order cancellation requests are accepted only before the order has been shipped.
- Once an order has been shipped, it cannot be cancelled and will only be eligible for exchange according to the terms below.
- To cancel your order before shipment, please contact our customer support team with your order details as soon as possible.
Exchange Policy
- Customers may request an exchange within 7 days of receiving their order.
- Exchange is available only for products that are unused, unwashed, unworn, in their original condition, and with all tags and packaging intact.
- To initiate an exchange, please contact our support team within 7 days of delivery and provide your order details.
- Once the exchange request is approved, instructions for returning the item and receiving the replacement product will be provided.
- Exchange requests for sale items, discounted products, clearance items, or customized products will not be accepted.
Refund Policy
- Wahijab does not offer refunds on any products.
- Customers are encouraged to review product details carefully before placing an order.
Additional Terms
- Shipping charges for exchanges must be borne by the customer unless the product received is defective, damaged, or incorrect.
- Wahijab reserves the right to refuse an exchange if the returned product does not meet the conditions stated in this policy.
- Products returned without prior approval may not be accepted.
Contact Us
For any questions, exchange requests, or assistance, please contact our customer support team:
Wahijab Customer Support
Phone/WhatsApp: +91 97787 90689
Email: support@wahijab.com
